Security Policy
Last updated: 24 December 2025
At Found Fur Ever, we take the security of your personal and payment information seriously. This policy explains how we protect your data, especially when transmitting card details.
Payment Security
All payment transactions on our website are processed securely through our payment provider, Stripe, which is fully compliant with the Payment Card Industry Data Security Standard (PCI DSS).
We do not store, process, or have access to your full card details. All card information is handled directly by our PCI DSS-compliant payment processor.
Card Details Transmission
When you make a payment on our website:
- All card details are encrypted using industry-standard SSL/TLS encryption (256-bit)
- Card information is transmitted directly to our secure payment processor
- We never see or store your full card number, CVV, or expiry date
- All transactions are processed in compliance with PCI DSS Level 1 standards
SSL/TLS Encryption
Our website uses Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmission between your browser and our servers. You can verify this by looking for the padlock icon in your browser's address bar and the "https://" prefix in our website URL.
PCI DSS Compliance
Our payment processing is handled by Stripe, which maintains PCI DSS Level 1 compliance—the highest level of certification in the payment card industry. This ensures:
- Secure network architecture and firewall protection
- Encryption of cardholder data during transmission
- Regular security testing and vulnerability assessments
- Strict access controls and monitoring
- Ongoing security policy maintenance
Data Security
In addition to payment security, we protect your personal data by:
- Using secure, encrypted connections for all data transmission
- Implementing access controls and authentication measures
- Regularly updating our systems and security protocols
- Monitoring for suspicious activity and potential security threats
- Following industry best practices for data protection
Secure Payment Methods
We accept secure payments via major credit and debit cards, including Visa, Mastercard, and American Express. All card transactions are processed securely through our payment gateway.
Your Responsibility
To help keep your information secure:
- Never share your account password or payment details with anyone
- Always log out of your account when using a shared computer
- Keep your browser and operating system up to date
- Look for the padlock icon and "https://" in the address bar when making payments
- Report any suspicious activity to us immediately
Security Updates
We regularly review and update our security measures to protect against emerging threats. This Security Policy may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
Reporting Security Issues
If you discover a security vulnerability or have concerns about the security of our website, please contact us immediately at hello@foundfurever.pet. We take all security reports seriously and will investigate promptly.
Contact Us
If you have any questions about our security practices, please contact us:
Found Fur Ever
Email: hello@foundfurever.pet
Customer Service: hello@foundfurever.pet